Last Updated: December 17, 2025
Vivid Air & Engineering Ventures ("Vivid Air," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vividair.lk or use our services.
We may collect personal information that you voluntarily provide to us when you:
Contact us through our website or email
Request a quote or consultation
Sign a service contract
Subscribe to our newsletter or updates
Engage with our services
This information may include:
Name and contact details (email address, phone number)
Postal address
Company name and position
Project details and requirements
Payment information (processed securely through third-party payment processors)
When you visit our website, we may automatically collect:
IP address and browser type
Device information
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies
We use the collected information for the following purposes:
Service Delivery:
To provide, maintain, and improve our ventilation solutions and services
Communication:
To respond to inquiries, provide quotes, and communicate about projects
Contract Management:
To process service agreements and manage annual maintenance contracts
Customer Support:
To provide technical support and maintenance services
Marketing:
To send promotional materials and updates (with your consent)
Business Operations:
To analyze website usage, improve our services, and conduct business analytics
Legal Compliance:
To comply with applicable laws and regulations
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers:
With trusted third-party vendors who assist us in operating our business (e.g., payment processors, IT services)
Business Partners:
With manufacturers and suppliers when necessary to fulfill service contracts
Legal Requirements:
When required by law, court order, or government authority
Business Transfers:
In connection with any merger, sale, or transfer of company assets
All third parties are required to maintain the confidentiality of your information.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure servers and encrypted data transmission
Access controls and authentication procedures
Regular security assessments
Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service contracts and related information are retained for the duration of the contract and for a reasonable period thereafter for legal and accounting purposes.
Under applicable data protection laws, you have the right to:
Access:
Request copies of your personal information
Correction:
Request correction of inaccurate or incomplete information
Deletion:
Request deletion of your personal information (subject to legal obligations)
Objection:
Object to processing of your personal information
Data Portability:
Request transfer of your information to another service provider
Withdraw Consent:
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@vividair.lk.
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Vivid Air & Engineering Ventures 260, Kotugoda, Minuwangoda Colombo, Sri Lanka
Phone: +94 77 004 1750 Email: info@vividair.lk Website: www.vividair.lk
This Privacy Policy is governed by the laws of the Democratic Socialist Republic of Sri Lanka.